We are trained for the call types, the codes, what units to send, and so much more — months of training. But even with the best programs and trainers, it's difficult to prepare anyone for the stress that comes with this important, life-saving work. The stress doesn't clock out when we leave the center.

With both virtual and in-person options, topics include dispatcher wellness and customer service, ensuring every participant gains valuable skills and insights. Classes are open to all dispatchers, regardless of state or center, and offer California POST credits where applicable. For more information and registration, visit dispatchwellness.com.